{'en': 'Delay with sensors (Social Security)', 'es': 'Retraso con los sensores ( seguridad social)'} Image

Delay with sensors (Social Security)

carmela38's profile photo   08/31/2024 7:45 p.m.

  
carmela38
08/31/2024 7:45 p.m.

Hello, I am Carmen 38 years old and since the age of 11 with diabetes.I never had problems with the home of my sensors for social security, call Abbott and they told me that I had the company to distribute this three weeks and nothing the problem is that I do not know what distribution company it is the one thatHe gives them to me.
Would someone tell me who is in charge in the province of Cadiz?Thanks in advance.

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Antarjmur_96
09/01/2024 4:39 p.m.

Hello @carmela38 welcome, I am from the province of Seville, and if it is the same transport company I think it is called Integra2 or Logista parce (they are the same).I am also waiting for a sensor since August 21 and does not seem to advance in the monitoring code (it continues to origin).I'm going to wait for this week to call, if I can find out something I will try to put it here.

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lolasr
09/02/2024 1:10 p.m.

Hello, I am from Galicia, the transport companies are the same, all authorized for health transport.I have come to have a delay in the delivery of 22 days, my advice is that before claiming transport, the calls are taken by the wind, pass the incidence to info.diabetes.spain@abbot.com, for example, and if you wantPass claim to the center.Health or to your health area always have data to provide
It is already enough that we have to manage the sick laboratory failures, so that we also manage the beans.

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JuanjoDF
09/02/2024 3:09 p.m.

Another here waiting for sensors that do not arrive

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carmela38
09/02/2024 5:43 p.m.

I'm still the same thing they don't get

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carmela38
09/02/2024 5:44 p.m.

lalasr said:
hello, I am from Galicia, transport companies are the same, all authorized for health transport.I have come to have a delay in the delivery of 22 days, my advice is that before claiming transport, the calls are taken by the wind, pass the incidence to info.diabetes.spain@abbot.com, for example, and if you wantPass claim to the center.Health or to your health area always have data to provide
It is already enough that we have to manage the sick laboratory failures, so that we also manage the beans.

I already did and I did not receive an answer

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carmela38
09/02/2024 5:45 p.m.

On Thursday I have endocrine I will tell

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carmela38
09/02/2024 5:46 p.m.

antarjmur_96 said:
hi @carmela38 welcome, I am from the province of Seville, and if it is the same transport company I think it is called Integra2 or Logista parce (they are the same).I am also waiting for a sensor since August 21 and does not seem to advance in the monitoring code (it continues to origin).I'm going to wait for this week to call, if I can find out something I will try to put it here.

Thank you I'll call see

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carmela38
09/02/2024 6:42 p.m.

I just found the delivery company that is at last !!!!It is NaCex and I have assured that tomorrow I have them at home less badly because to find them and I had to call all the companies that work in the area.Thank you all.

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Antarjmur_96
09/02/2024 6:54 p.m.

I have called Integra2 and they have told me that they have saturation because the laboratory has sent them an excess of blows and are trying to deliver them, giving priority to those who call or claim for urgency.So those who are missing and ask without problem, they have told me that for tomorrow or past I have the sensor here.

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Artistak
09/06/2024 10:03 a.m.

Juanjodf said:
another here waiting for sensors that do not arrive

Well, I already have them at home, they answered me very quickly by e-mail that in a few weeks they arrived at my house and in just a few days they arrived, well by Abbott

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